FYI
What's the minimum number of people I can book for?
As we always seat groups on their own tables, the minimum number of people you can book for is 10.
What size are the tables?
We have several sizes of tables available from 10 to 13, please do call us if you wish to discuss arrangements for the number in your party.
Please note the largest of our tables seats 13, and so any groups of 14 and above will be split between tables - although these will of course be next to each other.
What's on the menu?
There is a set menu for each, please select the menu tab above.
Dietary requirements
We have designed delicious menus alongside our main menu for those guests who are vegetarian, vegan or have an allergy to dairy, gluten or nuts. We can also cater for Halal meals.
Please note that these alternative meals must be ordered in advance of the party.
Please note that we are not unable to provide Kosher meals, however, you are welcome to arrange for the venue to receive a Kosher Meal on the day of your party and they will cook this in their ovens and serve (still in the tray) to your guests at their tables. There is no additional charge for this service; however neither does the guest receive any discount for not having one of our own meals.
Can I change my booking?
Please note that should you wish to add guests to your booking, this is subject to our availability. If you wish to reduce the number of people in your party, any deposits already paid are non-refundable and non-transferrable. Any final balances are non-refundable and non-transferrable.
How and when do I pay for my party?
The initial deposit is due upon booking The rest of the balance for your booking is due no later than 8 weeks before the date of the party.
Any additional items such as drinks packages and dodgems tokens must be paid for on your final balance date
The balance of your booking can be paid on our website, by bank transfer, or debit / credit card. All details can be found on your booking confirmation email.
Business / Consumer Price - claiming back VAT
All customers pay the Consumer Price to book their party.
If you are a VAT registered business you may be able claim back the VAT through your business like any other business expense, so you end up paying the advertised Business Price. *if applicable, your accountants will advise you on this and we will not be held responsible for any errors caused.
Please note that we cannot run bar tabs at any of our events, however should you wish to provide some drinks for your group you can pre-order drinks packages, wine by the bottle or drink tokens.
Some of our venues has a Charity Casino, which supports a nominated local charity each year. A member of our team will circulate during dinner giving you the option of purchasing a voucher which can be exchanged at the casino tables for chips. You can also purchase these from the bar following dinner. Please note that the profits from our casino is all donated to the local charity, and as such guests play to win prizes, there are no monetary prizes.
Are there strobe lights used?
Yes, at some of our venues, the disco and entertainment may have bursts of flashing lights.
Questions after your party?
How do I send my feedback to you?
We always love to hear how much you have enjoyed our parties, and of course if you have ideas which may help us improve please do email us and remember to include your party reference, all complaints will be dealt with directly with the venue. Any decision will be at their sole discretion.
